Scratchful Review: 2025 Scratchful Testing

As a social casino, Scratchful operates legally by allowing users to play for free with virtual currencies. Upon registration, players receive two key offers:

1. 7,500 Gold Coins + 2.5 Sweepstakes Coins (SC) – Provided for free upon signup.
2. 150% Extra on First Purchase – When purchasing Gold Coins, users can enjoy 150% extra coins. For instance, the $9.99 purchase option grants 50,000 GC, with a bonus of 25 SC.

In addition to these welcome offers, Scratchful provides ongoing promotions for existing users, along with a referral program and VIP rewards, which we will explore further down in this review.

The Scratchful app is available for Android users through both the Google Play store and the website. Currently, iOS users will need to use the mobile-optimized browser version, as there is no iOS app. Both options offer a smooth, user-friendly experience, although some may prefer the browser version as it doesn’t require updates or additional downloads.

To use the app, you’ll need Android 5.0 or newer. While early versions of the app had some bugs, user reviews indicate that most issues have been resolved.

Play Scratchful on your mobile

Play the jackpot at Scratchful casino

Scratchful allows you to play without making purchases, but purchasing Gold Coins does enhance the experience. Most GC packages include free Sweepstakes Coins as an added bonus, and purchasing players also gain access to exclusive games and live chat support.

Purchase packs range from $1.99 to $99.99, and payments can be made using Visa or Mastercard. Scratchful does not charge transaction fees, but users should be aware that bank fees may still apply.

Redeeming Prizes with SC

Sweepstakes Coins can be used to redeem prizes, but they must be played through at least once before becoming redeemable. Prizes require:

• 10 SC for gift cards, delivered to the email linked to your account.
• 50 SC for cash prizes, which can be redeemed to your bank account.

Before redeeming prizes for the first time, players must verify their identity by providing personal details and a valid photo ID.

Verification

Before you can redeem a prize for the first time, you will need to verify your account. To do this, you will need to enter the following information and then upload an official photo ID that matches:

• First name
• Last name
• Date of birth
• Address
• Country (US)
• City
• Zip code
• State

For larger prizes, you may also be asked to upload proof of address, such as a phone bill, utility, bill, or bank statement.

Scratchful offers 24/7 live chat support, but this feature is only available to players who have purchased GC. Once I gained access to the live chat service, I found it to be responsive and helpful, regardless of the time or day.

For non-purchasing players, the FAQ and help center provide assistance with common issues. You can find these by clicking the “Need Help?” button. From here, you should be able to resolve basic troubleshooting issues such as technical problems, verification, promotions, games, and more.

If further help is needed, players can submit a request via the website’s support system. Simply tap the “Submit a Request” button in the top right-hand corner of the screen. Additionally, Scratchful offers customer service through social media platforms and email, with a dedicated phone number for payment-related inquiries in the US.

Social media

You can follow and contact the brand on its social media channel. As well as providing you with an additional potential customer service avenue, this is also a good way to interact with the sweepstakes casino and get extra free SC.

I found that Scratchful is most active on these three platforms:

• X/Twitter
• Facebook
• Instagram

Customer Service
Available Languages:	English
Email:	support@scratchful.com
Telephone:	+1 (424) 842-4652

As a sweepstakes casino, Scratchful operates under US federal sweepstakes laws rather than state gambling regulations. From a security standpoint, the site uses encrypted transactions and HTTPS protocols to ensure safety.

To legally create an account, players must be over 18 or the legal age in their state. However, residents in certain states are restricted from accessing the platform. These include:

• Alabama
• Georgia
• Idaho
• Kentucky
• Montana
• Michigan
• Nevada
• Washington

The site has more restricted states than your average sweepstakes casino, which is a downside.

Scratchful currently lacks a traditional VIP or loyalty program, however it does offer several promotions that allow users to collect free Sweepstakes Coins and Gold Coins:

• Daily Login Bonus: Log in every 24 hours to receive 1,500 GC + 0.20 SC.
• Social Competitions: Participate in tournaments and giveaways for a chance to win free SC. You can find these under the “Promotions” tab.
• Refer-a-Friend: Receive up to 100,000 GC and 50 SC when a friend signs up and makes purchases using your referral link. When they sign up you’ll get 20,000 GC + 10 SC credited to your account, and when they reach $500 in purchases you will get another 80,000 GC + 40 SC.
• Mail-in Request: As per US sweepstakes regulations, players can request free SC by mail. Post a handwritten request according to the instructions in the Sweeps Rules, you will get free SC in your account.
• Purchase promotions – All but one of the Gold Coin bundles that you can purchase on this site come with free SC as a bonus. The cheapest pack that you can get 25 free SC with is the $9.99 first-purchase promo that I mentioned earlier.

Scratchful’s website design stands out with a bright, colorful interface that’s easy to navigate. While many platforms opt for darker, more minimalist designs, Scratchful keeps things lively with its playful color scheme and clear layout. The site works extremely well and is super easy to navigate.

The platform’s third-party games, provided by developers like Pragmatic Play, always loaded quickly for me and ran smoothly, without any bugs or lag. Players can switch between full-screen and minimized views for ease of access while playing.