When you think about Casumo, your first thought is probably online casinos. They’ve become a world-renowned online casino and one of the best ones at that, but in our Casumo review, we’re going to look at their sports betting platform.
We’re going to leave no stone unturned. Their bonus offers, their payment methods, their customer services, and their interface: all of it will be covered, and we will convince you that it lives up to the hype. We believe Casumo is a fantastic sportsbook, and you should sign up when you can. Read on to find out why.
The Casumo signup bonus in the UK is a free bet of up to £25. If you wager £25 and lose with it, you will get that returned to you as a free bet. There are no wagering requirements, and the minimum odds on this offer are 2.0.
On the Canadian side of things, you get access to a matched deposit bonus, of 100% on up to $750. This bonus comes with wagering requirements of 8x the original amount, and a month to meet those wagering requirements. The minimum odds on this bonus are 1.2. For those using the Ontario platform, please refer to your local sportsbook site.
Country | Casumo Signup Bonus |
---|---|
UK | Free Bet up to £25 on Losing Initial Stake |
Canada | 100% Matched Bonus up to $750 |
To learn more about these solid signup bonuses, check out our Casumo bonus review.
In our Casumo review, we make sure to simplify everything, so it all comes easy to the player. This is how you can sign up to Casumo in only a few steps.
This is a straightforward step to get started. Just put in your email when Casumo asks, and then create a password that you can easily remember. You’ll also be asked to create a Username.
Next up, you’ll have to tell Casumo all about yourself. Just put in your name, address, phone, date of birth and your postcode (if necessary). This should clear you to move on to the next step.
You’ll be asked a couple of questions regarding marketing before you can register. Just click yes or no if you want email marketing notifications. Once this is done, accept the terms and conditions and click sign up.
Before your account becomes official, you’ll need to verify it. Casumo will email you; simply click the link that Casumo sends you to verify yourself.
Your account is now verified and set up, and you can start investigating the platform for yourself!
We’ve put together a small table to show what features the Casumo sportsbook has available to customers. Keep in mind the sportsbook section is new, so there may not be as many options as you might see at other major sportsbooks. You’ll notice that the packages vary by region, with Ontario bettors having slightly fewer perks in general.
Casumo Sportsbook | Canada | Ontario | UK |
---|---|---|---|
Customer Promos | ✅ | ❌ | ✅ |
24/7 Customer Support | ✅ | ✅ | ✅ |
Live Streaming and Updates | ❌ | ❌ | ❌ |
eSports | ✅ | ✅ | ✅ |
Audio Commentary | ❌ | ❌ | ❌ |
Daily Accumulators | ✅ | ✅ | ✅ |
Cash Out | ✅ | ❌ | ✅ |
Mobile App | ✅ | ❌ | ✅ |
Prediction Games | ✅ | ✅ | ✅ |
The Casumo mobile app has been a mainstay in the online casino betting world, and the sportsbook interface has adapted spectacularly well to mobile. Mobile play, we would argue in our Casumo sports review, is one of the strongest factors that Casumo brings to the table.
The app is smooth and easy to use, and it will likely work on any device you have, no matter how dated it is. We also think, in terms of sports betting, the layout seems a little cleaner and less cluttered than the desktop. In many ways, it is similar to the casino app. The sports markets are laid out in a very colourful and easy to use manner, and placing bets with them doesn’t face much of a delay. Depositing and withdrawing money is simplified completely when the app links directly to your bank app.
They’ve simplified everything for mobile, and in our opinion, it makes for a better experience on both iOS and Android. For a sportsbook that has just made it to the industry, they’ve done well.
Casumo are renowned for their speed in both deposit and withdrawals, with very few competitors being quicker. Let’s take a look at their payment methods.
All deposits are instant, and the minimum deposit amount is £5/$5. The maximum deposit amount is £25,000/$30,000.
What Casumo lacks in withdrawal payment variety, they make up for in speed. Most withdrawals are processed nearly instantly. Of course, debit card withdrawals will take time, but on average, it only takes 1-3 working days.
The minimum withdrawal amount is £5/$5, and the maximum withdrawal amount is £10,000/$15,000. Note that you might incur a fee for a withdrawal under £10.
Casumo’s customer service has always been pleasant, and we’re pleased to see they’ve broadened their own contact methods. Beyond an FAQ section, now, you can contact Casumo through a 24/7 live chat and email (hey@casumo.com). They are also available on facebook and X (both @CasumoCasino) and they do have a phone number which is +44 20 3318 0903 for UK players and +356 2778 0418 for those outside the UK.
We’re huge fans of the live chat, as the introduction has massively improved the sportsbook customer service availability. Responses are instantaneous on the live chat feature, and they are far clearer and more efficient in helping you. Though, no matter how you contact them they are prompt with their responses, and are very patient in resolving most issues, which is a must for most customer service responses.
Customer Service | |
---|---|
Available Languages: | English, German, Swedish, Danish, Japanese, Norwegian, Finnish |
Email: | hey@casumo.com |
Telephone: | 00356-79283189 |
We can confirm that Casumo is fully secure and regulated, as any of the top online bookmakers should be. They are licensed by the UK Gambling Commission. Their website is fully encrypted too, with a certificate issued by Baltimore CyberTrust Root to keep your data safe.
It’s important our Casumo review highlights the lengths Casumo goes to promote safe betting. They have partnered with Responsible Gambling, and have a ‘PlayOK’ page, which helps remind you to bet safely and within reason if necessary. There’s also a separate site, called Casumo Cares, which we would absolutely recommend you seek out for further information.
Casumo does have a loyalty programme, but unfortunately, it is exclusive to the casino. Should they extend it one day to the Casumo sportsbook, we will be the first to let you know. That being said, Casumo does more than enough to make up for that by offering more promotions on their platform.
For example, each month often has different daily rewards which are called ‘Daily Delights’. These could range from anything to enhanced odds to free bets or even jackpots. There are some special jackpots in line with the seasons too, for instance Christmas had a £100,000 jackpot. We don’t know what upcoming holidays might hold, so keep an eye out!
You might even come across some bet builder and acca boosts on general or specific sports selections.
The Casumo website has always been a colourful and pleasing platform to use. We know colourful, and bright may not be for everyone, but honestly, if we can teach you anything in this Casumo review, it’s to look past the surface.
Functionally, we think Casumo has nailed a sportsbook experience. It’s easy to use and the navigation is intuitive. You are able to personalise the main page of the website by selecting the sports you are most interested in so that you only see odds and information relevant to our interests. That ability allows you to essentially create your own sportsbook homepage, which we find invaluable.
The payments page is simple to use, and doesn’t bog you down when you’re trying to make a deposit and withdrawal. The payment windows are also open 24/7, meaning you can make deposits late at night if you’re a late night bettor!
To be honest, Casumo actually surprised us with the range of betting markets they have available when you bet on sports online. There are 30+ sports available, and Casumo have also implemented a clever little feature we haven’t seen anywhere else. You can hide a sport you don’t bet on so it doesn’t show up on your feed. Smart!
If you’re looking for a range of betting markets, go to soccer. On the average Premier League game, for example, you’d have 350 different betting markets to work with. This includes bets such as player cards, total corners given, cards given, players shots on targets and match events. The amount of depth Casumo has in their markets is admirable.
Casumo, again, has surprised us. Their odds are surprisingly competitive as discovered by our Casumo review experts, and we’d like to emphasise this with an example. In particular, let’s look at a soccer example, a Premier League game between West Ham and Manchester United.
The odds on West Ham to win are 2.7, the odds on United are 2.5 and the odds on a draw are 3.6. If we calculate all of this, this gives us an odds overround of 104%. This is a fantastic overround for a new bookie, as the majority of the sportsbooks we review (888Sport, Betway, Betfred) have an average overround of 106%.
The live betting with Casumo is strange, as it goes from a huge strength to a major weakness. The strength lies in the variety and the functionality of the live betting itself. Live betting with Casumo is actually quite simple, and you have plenty to work with.
There are dozens upon dozens of sports to bet on, including eSports, and it’s one of the most comprehensive eSports betting platforms we’ve seen. The Cash Out option they give for live betting is very useful too. They do have a MultiPlay section as well, allowing you to place multiple live bets at once if you need to. There’s some delay when you are placing bets, and the software seems to struggle with the Multiplay at times, but it still operates okay overall.
However, Casumo really falls short with their lack of any kind of live streaming. It is essential for a sportsbook to have live streaming in this day and age. It is the backbone of live betting, and without it, it’s hard to credit any kind of live betting feature.
We’ve gathered all our intel and put together a table that shows all the betting limits you’ll need to know about with Casumo. Quick Limits are essentially when a sportsbook places a limit on how much a player can wager. They will normally do this when that player has a history of regularly placing large bets.
Betting Limits | Maximum Betting Limit | Maximum Winning Limit | Quick Limits? |
---|---|---|---|
Soccer | £50,000 | £5,000,000 | ✅ |
Horse Racing | £25,000 | £2,500,000 | ✅ |
Rugby | £10,000 | £1,000,000 | ❌ |
Other Sports | £10,000 | £1,000,000 | ✅ |
Casumo are outdoing themselves with such high betting limits. The opportunity to win five million dollars in any capacity is a risk many will feel is worth taking. However, there are limits to that risk, and that’s why Casumo have their quick limits in place. Players can get caught up in the excitement, and try to place silly bets. We believe Casumo’s quick limits in this case are important to prevent a player financially destroying themselves.
For a new sportsbook, Casumo went to the well with this one. They really pulled out all of the stops needed to make this sportsbook a must-use. The depth of their betting markets recommends the site. Their odds rival some of the top sportsbooks in the entire country, if not the global betting industry, and the potential to win is startlingly high.
They do struggle with a lack of live streaming to back their live betting platform, but we believe this will eventually come with time. Considering this is a new platform, we struggle to see any other brand-new sportsbook that can bring what Casumo brings to the table.
We think Casumo are on to something special with the sportsbook they have produced. Their bonus offers and promotions are unique and valuable. Their platform is an absolute pleasure to use. Even their payment system is quick and to the point.
Of course, the Casumo sportsbook is in its infancy, so it has its issues, such as the lack of certain features you might expect from a bookie. However, these issues can easily be ironed out in time, and we hope over the course of our Casumo reviews that you have been convinced to give them a try.
It depends on your payment method. However, Casumo is renowned for having faster deposits and withdrawals than the majority of the competition. Most withdrawals take 24 hours to three working days.
The quickest way you can verify your identity to start withdrawing from Casumo is through official documents. If you can upload a picture of your passport, your driving licence or your birth certificate, your identity can be verified by Casumo quickly.
Locked payment means you are prevented from depositing or withdrawing a certain amount of funds from your account. Casumo might do this if they believe you are a problem bettor and want to prevent you from enabling your addiction.
Casumo is fully regulated by the United Kingdom Gambling Commission. Casumo also takes care to promote Responsible Gambling on their platform, even creating their own site called ‘Casumo Care’ for bettors with a problem.
There’s a couple of different ways you can contact Casumo. The quickest ways you can do it are through the 24/7 live chat, or you can do it through their email, hello@casumo.com. We’d personally recommend the live chat.